Terms of service

The underlying General Terms and Conditions outline the framework for the commercial relationships that could arise between a client and the company BierenVanBegeerte, hereinafter referred to as "BVG".

Acceptance
The use of the website www.bierenvanbegeerte.be, as well as placing an order with BVG, implies that the customer unconditionally and irrevocably accepts the underlying General Terms and Conditions. BVG is a sole proprietorship, established in accordance with Belgian law and established in Belgium, more specifically at Marie-Josélaan 51 in Berchem. BVG is registered in the trade register under the number 347 921 with company number BE (0) 769 235 239.

Definitions
1. Services: all services offered by BVG in general, the sale of goods and services via the internet in particular.
2. Client: any person who enters into a commercial relationship with BVG by purchasing a product or a service. A client is deemed to be authorised to make this purchase and to be authorised to conclude a commercial transaction with BVG.
3. Order: any order placed by a customer in accordance with the conditions as described in these General Terms and Conditions.

Ordering
The products and services are offered for sale via the website www.bierenvanbegeerte.be. Regardless of any written proof the client may have, it is explicitly agreed that only the data registered in the computer system of BVG, its hosting partner or its payment partner, constitutes proof of the communication, the content of the order and the whole of the transaction(s) that have taken place between the parties. The customer will receive a confirmation of the order by e-mail after the purchase and a second e-mail when the order is sent by BVG.

Prices and payment methods
The prices mentioned during the purchase process are in Euro (€) and include VAT and administrative costs unless explicitly stated otherwise. The prices of the products and services do not include transport costs. These will be charged separately if you choose to ship.

BVG reserves the right to change sales prices at any time. However, the products and services purchased will always be invoiced at the prices indicated in the e-mail confirming the order. These are the prices applicable at the time of purchase. The products remain the property of BVG until they have been paid for in full by the client. BVG reserves the right to refuse any order from a client with whom a dispute is pending or has arisen in the past. The ordered products can be paid online or transferred immediately. The client's bank account will be debited after confirmation of the purchase and the payment will only become effective at the moment that the client's bank has given its approval to BVG.

In case the customer's bank refuses the payment, the order will also be automatically refused. Customers guarantee that they are legitimate to make online payments and that there is sufficient cover on the bank account to cover all costs arising from the transaction. Entering the confidential payment details on the BVG website is secured. BVG has no access to the confidential payment data of its clients. These are therefore not stored at or by BVG. This is the reason why we request the payment details again with every purchase.

Availability

The products and services, as well as the prices, are valid as shown on the BVG website. BVG undertakes to make every effort to deliver all orders. Nevertheless, BVG cannot be held responsible for the unavailability of a product or service, nor for any damage that may result from this in the event of force majeure. If one or more products or services in an order are not available or not available on time, the customer will be notified by email or telephone that his or her order has been cancelled or postponed in whole or in part. If the unavailability is established and communicated at a time when the customer has already paid for their products, BVG will immediately ask its bank to refund the amounts paid. The customer will be notified of this by email.

Delivery
The orders will be delivered to the address given by the customer during the ordering procedure and according to the conditions described there. The delivery is offered to the customer or to any other person present at the address indicated. If no one is able to receive the parcel at the time it is offered, the carrier will leave a message in the letterbox containing the carrier's name and contact details. It is the customer's responsibility to contact the carrier to arrange where and when the parcel can be picked up. BVG ensures that the order is processed in the shortest possible time. The delivery time of 7 days, after the end of the sale on the internet, is a target time and purely indicative. BVG can under no circumstances be held responsible for any delay in the delivery of the products or services, nor for any damage that may result from this. The control system used by the transporter serves as proof of the effective delivery of the order and of the proper receipt, subject to proof to the contrary from the client. In the event that a customer proves that a delivery was not made within 30 days after the order date, the customer can cancel the order without any damage by registered letter addressed to BVG.

If a delivery is lost during the delivery process, BVG will send a new shipment at its own expense if the product is still available or will refund the amount of the order, including transport costs.

Non-conformity
All products and services offered for sale on the website of BVG are described in good faith and as faithfully as possible. Nevertheless, the photos shown on the website have no contractual meaning whatsoever. BVG rejects any responsibility for errors that could occur in the descriptions of the products or services or in the photos. On the other hand, BVG undertakes to correct any errors reported to it as soon as possible. If the product or service delivered does not correspond to the order, the client may return the product or service within 14 calendar days of receipt. Once these 14 days have passed, complaints and returns will no longer be admissible.